UK FINANCIAL REGULATION

CeMAP® 20010/2011

Published by Training Wizard Limited

Training Wizard Ltd believes that the sources of information upon which the book is based are reliable and has made every effort to ensure complete accuracy of text. However, neither Training Wizard Ltd, the author nor any contributor can accept any legal responsibility for consequences that may arise from any errors or omissions or any opinion or advice given.

All rights reserved. No Part of this publication may be reproduced in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without prior written permission of the copyright owner except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd. Applications for the copyright owner's written permission to reproduce any part of this publication should be addressed to the publisher at the address below.

Training Wizard Ltd
1st Floor,
15 The Broadway,
Woodford Green,
Essex
IG8 OHL
T: 0844 88 444 21 (national low call)
F: 0844 88 444 22 (national low call)
E: enquiries@training-wizard.co.uk
W: www.training-wizard.co.uk

 

Terms & Conditions

Where it says ‘we’, ‘our’, it will mean the company Training Wizard Ltd.
‘You’, ‘yours’, "client" or ‘student’ will mean the applicant who has requested to enrol himself/herself on the course.

TRAINING SERVICES TO BE PROVIDED: The contents of all Training Wizard’s training courses are outlined in the course descriptions available on our web site and in our brochures. However, Training Wizard reserves the right to adjust the syllabus of any course at its sole discretion and without notice.

WARRANTY: Training Wizard Ltd has resources and staff with the necessary knowledge, skills, and abilities to provide the training services offered. Notwithstanding, all training services are provided “as-is,” without a guarantee or warranty of any kind, either expressed or implied. Training Wizard is not responsible for the performance of any student after attending a course.

LIMITATION OF LIABILITY: Training Wizard Ltd shall not be liable for any indirect, special, or consequential damages which may arise from its performance under this agreement. Your success lies in our success and we will try our best to prepare you for the exams and we expect you to do your best to achieve the results. However, we do not give any guarantee that you will pass, despite our best efforts.

STUDENT RESPONSIBILITY: You are responsible to ensure that:

Payment Terms

We accept payment by cheque, cash and selected credit or debit cards. The price shall be as presented and needs to be paid in full no later than 21 days before the course start date. We accept payment in instalments only on our Full CeMAP® or DipFA® packages and with an agreed payments schedule.

Training Wizard Ltd reserves the right to charge £25 for each late payment on account.

We reserve the right to withdraw special offers at any time unless we have confirmed your booking.

By reserving your place on the programme with a deposit either by cash, cheque, credit or debit card you fully accept our Terms and Conditions.

Training Wizard Cancellations

If the number of registered learners is not adequate to justify the cost of presenting the course prior to the scheduled start date, the course will be cancelled and rescheduled at a later date. All registered learners will be notified immediately of any course cancellations. If a course is cancelled by Training Wizard, registered learners will be given the option to register on a future course or to receive a full tuition refund.

If, where notice has not been given but Training Wizard is not able to start or continue a course as scheduled due to illness or unavoidable absence of the Training Wizard instructor, or for any other reason beyond Training Wizard’s reasonable control, Training Wizard will attempt to remedy the situation by either rescheduling the course or refunding tuition.

Client Cancellations/Transfer

We have tried to make everything clear to help you to make your choice an informed one. You will appreciate that when you apply for the course we reserve a place exclusively for you and therefore the following shall apply:

Cancellations received between 7 working days before the start of the programme are subject to a cancellation fee of 100% of the programme fees paid to Training Wizard and any costs incurred on your behalf such as the IFS registration/examination fees, which are subject to the IFS refund policy.

Cancellations received between 7 - 15 working days before the start of the programme are subject to a cancellation fee of 50% of the programme fees paid to Training Wizard, except such costs incurred on your behalf such as the IFS registration/examination fees, which are subject to the IFS refund policy.

Cancellations received more than 15 working days before the start of the programme are subject to a full refund except such costs incurred on your behalf such as the IFS registration/examination fees, which are subject to the IFS refund policy.

If a participant fails to attend the programme, the full programme fees are payable.

Home Study Cancellations:
Once Materials and/or Login Details for our online learning zone have been dispatched to you then no fees can be refunded

Course Transfer requests received between 7 working days before the start of the programme is subject to an administration charge of £235.

Course Transfer requests received more than 7 working days before the start of the programme is subject to an administration charge of £75.

Course Expiry:
Access to the online learning zone will expire at 12 months from the date of login details being issued. This is to prevent unauthorised use of the system.

Complaints

If you have any complaints or are dissatisfied in any respect with the programme you should raise these concerns immediately (and in any event within 24 hours) with Training Wizard. Complaints should be made in writing to the Course Director at Training Wizard Ltd, First Floor, 15 The Broadway, Woodford Green, Essex, IG8 0HL

Training Wizard will endeavour to address and rectify any problems as soon as possible.

Training Wizard Ltd

Registered in the UK No. 6367029
Company Registered Office: PDC Accountants, 5 Station Parade, Cherry Tree Rise, Buckhurst Hill, Essex, IG9 6EU